Westcoast International Dental Clinic (Thao Dien)

Dr. Juan and Dr. Adrian are patient, careful, and understanding. I’d had bad dental experiences in the past, and I disclosed that information to them. They not only understood but walked me through the procedures and helped me control comfort levels. I can’t thank them enough for their help. I’m very satisfied with the service!

This dental practice used to be very professional and reliable. But that was not my recent experience. I sent two messages to them on their active social media, Facebook page. Each time they replied, saying somebody would be in touch. I never received a reply. So I went to their website and filled out the appointment form which clearly included included information on which office I wanted to visit and what treatment I was looking for. I received a message the next day asking what office I would like to go to and what treatment I would like. So I replied, letting them know I had already provided this information, but once again, letting them know which office I wanted to go to and what treatment I would like. Two hours later I get another message from them. Guess what? What treatment would you like and what office would you like to go to...

Việc hẹn lịch, tư vấn thông tin, báo chi phí rõ ràng. Không gian trong phòng làm răng sạch sẽ thoáng đãng. Bác sĩ đưa ra nhiều phương án chăm sóc răng khả thi cho mình để mình lựa chọn mỗi khi răng có vấn đề. Đây vẫn đang là nơi đáng để mình gửi gắm chăm sóc răng của mình. Scheduling an appointment was easy, and everything—from the consultation to the treatment costs—was explained clearly upfront. The treatment rooms are clean, spacious, and comfortable, making each visit a pleasant experience. Whenever I have a dental issue, the dentist takes the time to explain several practical treatment options, allowing me to choose the one that best suits my needs instead of feeling pressured into a single solution. This is still the dental clinic I trust with my dental care, and I’ll happily continue coming back.

I asked about the cost before my first consultation, and the secretary clearly told me it would be $20. However, after the consultation—without any prior notice or explanation—the fee was increased to $65 just for the initial assessment of my problem. This unexpected charge was never communicated in advance, and I find it misleading and unprofessional. I would like clarification on why the price changed without informing me beforehand.

I visited Westcoast Dental to have my retainer fixed after it became loose shortly after a professional cleaning performed by their team in Hanoi. While the timing was close, I cannot say whether the loosening was actually related to the cleaning. Dr. Adrian kindly repaired it as a courtesy, which I greatly appreciated. I have also visited him before, and every appointment has always been very pleasant. His professionalism, attention to detail, and patient-focused care really stand out. A special shoutout as well to the Hanoi team around Dr. Arne. Over the years they performed fillings and a root canal treatment for me, both executed perfectly and with great care. I have been a patient at both the Saigon and Hanoi clinics for more than five years and have consistently experienced the same high level of professionalism and service. It is great to experience this level of professionalism, care, and patient-focused service. The quality and comfort level are truly outstanding.

Best cleaning in my life. Dentist Bich is tops.

I’ve had many visits to dentists in USA and Vietnam. Today my visit at Westcoast dental was amazing - perhaps the best teeth cleaning I’ve ever encountered. Thank you to my hygienists Ms. Bich and Ms. Thoa.

shout-out to Dr Juan (spain) + Dr Adrian (Germany) ! for there full professional attitude and well noticed experience! they explained step by step , with comfortable approach, that i slept in a root canal treatment because of trust! must mention that the treatment i got from dr Ha the (Vn) , was cold , unprofessional and effectively bad for well being. i truely recommend this clinic, the reception and the 2 expand doctors were amazing! pick and choose your doctor wisely. happy Teet holiday yall